Refund & Return Policy
Last updated: January 2025
This Refund & Return Policy explains the conditions under which refunds may be granted for digital products purchased from ANT LIBRARY. By making a purchase, you agree to the terms outlined below.
1. Digital Products
All products sold on ANT LIBRARY are digital ebooks. Due to the nature of digital content, returns are limited and subject to the conditions described in this policy.
2. Refund Eligibility
A refund may be considered if:
- The ebook has not been downloaded or accessed
- You are not satisfied with the purchase and contact us promptly
- A technical issue prevented access to the content
- A duplicate order was placed unintentionally
3. Non-Refundable Cases
- The ebook has already been accessed or downloaded
- The request is made after extensive use of the content
- Change of mind after accessing the product
- Violation of our Terms of Service
4. How to Request a Refund
To request a refund, please contact our support team with your order number, purchase email, and reason for the request. Each request will be reviewed on a case-by-case basis.
5. Refund Processing
Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.
6. Policy Changes
ANT LIBRARY reserves the right to update this Refund & Return Policy at any time. Changes take effect immediately upon publication.
7. Contact Information
If you have questions about this policy, please contact us at:
contact@antlibrary.com